Marvel Casino Terms & Conditions
- Your Agreement with Marvel Casino
- Who May Use the Service
- Opening and Managing an Account
- Identity and Account Checks
- Funding Your Account
- Receiving Withdrawals
- Promotions and Bonus Conditions
- Using the Platform Properly
- Conduct That Is Not Allowed
- Ownership of Casino Materials
- Limits on Responsibility
- When Access May Be Restricted
- How Personal Information Is Handled
- Safer Gambling Practices
- Changes to These Terms
- How to Get in Touch
These Terms and Conditions govern access to and use of the Marvel Casino website, platform, games, promotions and related services. By creating an account or using any part of the service, you confirm that you have read, understood and accepted these terms.
Marvel Casino is intended for customers in Australia who are at least 18 years old. Please read this document carefully and retain a copy for your records. If you do not agree with these terms, you must not register or use the service.
Your Agreement with Marvel Casino
These Terms and Conditions form a binding agreement between you and Marvel Casino. They apply to all activity carried out through your account, including deposits, gameplay, withdrawals, promotional participation and communications with us.
Game-specific rules, promotional conditions, payment terms and other notices may apply in addition to these terms. Where a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity. You are responsible for reviewing the applicable information before taking part.
Who May Use the Service
You must be at least 18 years old and legally permitted to use online casino services in the place where you are located. Marvel Casino may refuse access where participation is restricted or unlawful.
You must use the service personally and for recreational purposes. You may not open or operate an account on behalf of another person, business or organisation. Marvel Casino may request evidence of age, identity or location before permitting access or processing transactions.
Opening and Managing an Account
Only one account may be created per customer unless Marvel Casino gives written permission for an exception. Registration information must be accurate, complete and kept current. You must promptly update details that change, including your name, address, payment information or contact details.
You are responsible for protecting your username, password and other account credentials. Activity completed through your account may be treated as activity authorised by you unless you have promptly notified Marvel Casino of unauthorised access. Do not share your login information or allow another person to use your account.
Marvel Casino may decline an application, limit account functionality or require additional information where necessary for security, compliance or the proper operation of the service.
Identity and Account Checks
Marvel Casino may carry out verification checks at registration or at any later stage. These checks may involve information about your identity, age, address, source of funds, payment method or account activity.
Documents supplied for verification must be genuine, current and readable. You must cooperate within a reasonable period when information is requested. Until checks are completed, access may be restricted and withdrawals or other transactions may be delayed. If information cannot be verified satisfactorily, Marvel Casino may close the account and take any action permitted by these terms and applicable rules.
Funding Your Account
Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not use a payment instrument belonging to another person without prior approval. Marvel Casino may reject, reverse or investigate a transaction that appears irregular, unauthorised or inconsistent with these terms.
You should check the payment details and amount before confirming a deposit. Transactions may be subject to processing times, minimum or maximum limits and fees disclosed during the payment process. Marvel Casino does not guarantee that every payment method will remain available at all times.
You must not deposit money that you cannot afford to lose. A deposit is not a guarantee of winnings, and funds should not be used to meet essential living expenses or financial obligations.
Receiving Withdrawals
Withdrawal requests may be subject to account verification, transaction review and any applicable game or promotional conditions. Marvel Casino may return funds through the original payment method where practical or use another method approved for the account.
You are responsible for entering accurate withdrawal information. Processing times can vary according to the chosen method, security checks and external payment providers. Marvel Casino may delay or refuse a withdrawal where there is a suspected breach of these terms, unresolved verification issue, chargeback, fraud concern or other legitimate compliance reason.
Any balance that is confirmed as resulting from an error, unauthorised transaction or prohibited conduct may be withheld or recovered. You should contact Marvel Casino promptly if a transaction appears incorrect.
Promotions and Bonus Conditions
Bonuses, free spins and other promotional offers are available only under the specific conditions published with each offer. Those conditions may set out eligibility requirements, expiry periods, qualifying deposits, wagering requirements, game contributions, maximum winnings and withdrawal restrictions.
Unless expressly stated otherwise, only one offer may be used by a customer, household, device, payment method or other qualifying group. Marvel Casino may cancel or amend a promotion where it has been misused, entered in error or affected by a technical issue.
You must not use multiple accounts, automated activity or coordinated play to obtain a promotional advantage. If a bonus is awarded incorrectly, Marvel Casino may remove it and adjust the associated balance after review.
Using the Platform Properly
You agree to use Marvel Casino lawfully, honestly and in accordance with these terms. You must follow the instructions displayed on the website and avoid conduct that could damage the platform, interfere with other customers or undermine the fairness of the games.
Acceptable use includes:
- Using your own account for your own recreational play.
- Providing truthful information during registration and verification.
- Keeping software, devices and account credentials reasonably secure.
- Reporting suspected errors, vulnerabilities or unauthorised access without delay.
- Respecting the rights and privacy of Marvel Casino and other users.
Conduct That Is Not Allowed
You must not use the service for fraud, money laundering, unlawful financial activity or any other improper purpose. You must not attempt to manipulate game outcomes, payment processes, promotional systems or technical functions.
Prohibited conduct includes:
- Creating or controlling more than one account without authorisation.
- Using another person's identity, payment method or account.
- Employing bots, scripts, artificial intelligence tools or automated systems to play or interact with the platform.
- Exploiting software faults, pricing errors, delayed results or other technical weaknesses.
- Initiating unjustified chargebacks or disputing legitimate transactions dishonestly.
- Uploading malicious code or attempting to gain unauthorised access to systems.
- Colluding with other customers or using the service to facilitate unlawful activity.
Marvel Casino may investigate suspected prohibited activity and preserve relevant records where appropriate.
Ownership of Casino Materials
The website, software, game content, graphics, text, logos, designs and other materials made available by Marvel Casino are protected by applicable intellectual property rights. Unless these terms expressly permit it, you may not copy, reproduce, modify, distribute, publish, sell or commercially exploit any part of the service.
Marvel Casino grants you a limited, personal and non-transferable permission to access the platform for its intended purpose. This permission ends when your account is closed or these terms no longer permit your use of the service.
Limits on Responsibility
Marvel Casino will take reasonable steps to provide a reliable service, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, technical faults, telecommunications problems, third-party services, security events or circumstances outside reasonable control.
To the extent permitted by applicable law, Marvel Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information supplied by you, unsuitable equipment, internet disruption or your misuse of the service. Nothing in these terms excludes or limits a right or responsibility that cannot lawfully be excluded or limited.
Casino games involve risk, and no outcome is guaranteed. You are responsible for deciding whether to participate and for setting limits that are appropriate for your circumstances.
When Access May Be Restricted
Marvel Casino may suspend, limit or close an account where it reasonably believes that you have breached these terms, supplied misleading information, failed verification, engaged in prohibited conduct or created a security, legal or financial risk.
An account may also be restricted at your request, including where you choose to take a break from gambling. During a review, Marvel Casino may retain relevant records, cancel unsettled activity and hold funds until the review is complete. Any remaining balance will be handled in accordance with applicable requirements and the outcome of the review.
How Personal Information Is Handled
Marvel Casino collects and uses personal information to create and manage accounts, process transactions, verify customers, provide support, operate games, maintain security and meet applicable obligations. Information may be shared with service providers or other parties where necessary for these purposes and permitted by law.
You should review the applicable privacy information before using the platform. By providing personal information, you confirm that it is accurate and acknowledge that electronic records and communications may be used to administer your account.
Safer Gambling Practices
Gambling should remain entertainment, not a way to earn income or recover losses. Set a budget before playing and never wager money needed for rent, bills, food or other essential commitments. Avoid gambling when distressed, impaired or under pressure from others.
Marvel Casino may provide account tools or restrictions designed to support informed play. You can request limits, a temporary break or account closure through the available support process. Requests may take time to apply, so you should stop using the account while a restriction is being arranged.
Consider seeking independent assistance if gambling is affecting your finances, relationships, work or wellbeing. You are responsible for using available controls and for telling Marvel Casino if you need help managing your play.
Changes to These Terms
Marvel Casino may update these Terms and Conditions to reflect changes to the service, security practices, promotions or applicable requirements. The latest version will be made available through the platform, with the effective date updated where appropriate.
Changes will apply from the stated effective date or, where no date is stated, when published. If you continue to use the service after an update, that use indicates acceptance of the revised terms. If you do not accept a change, you must stop using the platform and may request account closure.
How to Get in Touch
For questions about these terms, account access, verification, payments, safer gambling tools or a transaction, contact Marvel Casino through the support channel provided on the platform. Written enquiries may be sent to [email protected].
When contacting support, provide enough information for your request to be identified, but do not send passwords or unnecessary payment credentials. Marvel Casino may ask account security questions or additional information before discussing account-specific matters.
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